Business Development Executive C004

Temporary and Flexible Field
DPD
Business to Business

Are you a confident customer focused individual looking for your next challenge? Cosine may have the role for you! We are looking for a Customer Support Agent to join our team working on behalf of DPD.  You will be assisting service providers in your territory with their, parcel service within independent stores, pharmacies, and well-known symbol stores. Work starting ASAP until 21st December 2022. £90 per day plus mileage paid at 0.32ppm, working one day a week 9am-5pm on a Monday- Friday- flexibility on which day.

Ideal Location: Aberdeen, United Kingdom, AB12

Territory covering: Elgin, Inverness, Stonehaven, Aberdeen, Dundee,  Arbroath, Montrose and surrounding areas

You will call into smaller independent as well as large multinational businesses to ensure that the parcel service runs smoothly, liaise with decision makers to ensure that all team members are trained in how to use the service and ensure that systems runs smoothly, reporting faults and troubleshooting where necessary.

You are the right person for this role if you are:

  • Task orientated
  • An excellent relationship builder and influencer
  • A team player
  • A strong time manager and organiser
  • Motivated and committed
  • Innovative and prepared to challenge status quo

The Role:

  • Building strong relationships with customers.
  • Understanding customers’ needs and providing training where necessary
  • Planning and organising daily route plan to maximise coverage
  • Providing account management, support and customer service

Experience Required:

Experience in a B2B customer focused role

  • Working within independent or convenience sectors (not essential)
  • Ability to build and develop relationships and use these to support businesses in providing excellent customer service and high standards of service to their customer base
  • Experience of working to tight deadlines and under pressure
  • Excellent word/excel knowledge, ability to report using both tablet and smart phone
  • You must hold a full, clean manual UK driving licence.

If this sounds like the role for you, please apply today.

We are an accredited Investors in People Gold award company and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated.

Cosine are an equal opportunities employer we depend on having diverse talent with a range of backgrounds, skills and capabilities

This vacancy is closed to applications.